Job Description
Duties & Responsibilities:
- Review clinical information and apply medical necessity criteria, clinical guidelines, policies, and professional judgment to render coverage determinations and discharge planning decisions.
- Coordinate and communicate with healthcare providers, internal teams, and external stakeholders to facilitate timely, appropriate care and authorization decisions.
- Conduct concurrent reviews to monitor ongoing inpatient or outpatient treatment and support continuity of care.
Required Skills :
- Behavioral Health Utilization Management.
- Ability to review clinical information, apply medical necessity guidelines, and make UM decisions (initial, concurrent, and discharge planning).
- Includes strong discharge planning skills to support safe, appropriate transitions of care.
Clinical Assessment & Critical Thinking:
- Skilled in evaluating clinical needs, reviewing records, and making sound decisions that balance quality, cost, and member-centered care.
- Must have a strong understanding of community behavioral health resources to support referrals and continuity of care.
Communication & Coordination:
- Strong communication skills with providers and internal teams, plus accurate documentation and strong organizational skills.
- Ability to coordinate effectively across multiple stakeholders to support timely care and utilization decisions.
Required Education:
- Master’s degree required for behavioral health clinicians (LCSW, LPC, LMFT).
- Associate’s degree required for RN applicants.