Medical Lab Technician II

Job Description

Job Summary:

• Performs laboratory analyses and quality testing independently, following well-defined criteria.
• Performs duties under minimal supervision.
• Must maintain strict confidentiality of work related information.
• Requires the ability to work well with patients, the public and all other health care professionals.

Duties and Responsibilities:

1. Technical Procedures:

• Responsible for testing procedures, quality control, and proficiency testing to ensure that the test results meet the labs definition of quality – accurate, timely, appropriate, and useful.
• Verifies specimen integrity, sets priorities, evaluates and interprets data and take appropriate action per policy.
• Performs appropriate documentation.
• Assists in evaluation and implementation of new methods.
• Assists with upkeep of policy/procedure manuals and CAP inspections.
• Is aware of resources and works efficiently to prevent waste.

2. Instrumentation:

• Responsible for the proper operation of instruments, preventive maintenance, and troubleshooting to enable test results to be timely and accurate.
• Operates lab instruments as assigned.
• Performs instrument QC, documents results, and takes appropriate action.
• Performs preventive maintenance.
• Troubleshoots instrument problems.
• Understands theory of instrument operations and mechanical functions.
• Seeks help when necessary.

3. Information Handling:

• Responsible for proper use of Cerner/STAR according to policy/procedure in ordering/receiving/canceling tests, reviewing/verification of results.
• Responsible for review of pending lists and follow-up of pending tests.
• Documents all actions appropriately in computer.
• Documents all PMs, and QC appropriately.
• Maintains patient confidentiality per established policies.

4. Communication/Customer Service:

• Communicates information to supervisor/pathologist, coworkers or students, laboratory staff on other shifts, outside departments – accurately, timely, clearly, and professionally.
• Follows through on communications, responds as appropriate.
• Answers laboratory phones, directs parties or gives appropriate information.
• Communicates with physicians, nurses, and patients to assist them with their needs.
• Maintains good rapport with peers, management, physicians, and hospital staff.

5. Compliance/Safety:

• Is aware of and follows laboratory and hospital policies/procedures.
• Informs Supervisor of issues or problems involving laboratory or hospital safety.
• Maintains a safe work environment.
• Is knowledgeable of and follows regulations pertaining to medical necessity and billing as applicable to the job.
• Completes all mandatory education and participates in available continuing education programs.
• Works to meet department Performance Improvement Goals.
• Performs other job duties and responsibilities as required.

Education & Certification Requirements:

• ASCP or NCA registered – Required.
• A.S. in Medical Laboratory Technology, or Associates degree with prerequisite coursework and clinical training – Required.
• In lieu of an Associates degree, candidate must meet the alternate route requirements for education and training as set forth by ASCP or NCA.
• Must be able to use standard office equipment such as telephones, fax machines, computer terminals – Required.
• Must be capable of operating laboratory instrumentation – Required.
• Performing patient phlebotomy – Required.

Knowledge/Skills:

• Must be capable of operating laboratory instrumentation, performing patient phlebotomy, and making sound, well informed decisions under stressful conditions and time constraints.
• Must be able to use standard office equipment such as telephones, fax machines, computer terminals, etc.
• Requires the ability to communicate clearly.

Work Demands/Environment:

• Frequent standing, walking, sitting, bending, stooping.
• May require lifting or moving items up to 50 lbs.
• Frequent use of finger/hand dexterity and eye/hand coordination.
• Frequent reaching with hands/arms.
• Corrected hearing and vision to normal range.
• Requires visual acuity and normal color perception needed for interpretation of lab orders and proper collection technique.
• Exposure to blood, body fluids or tissue.
• Possible exposure to infectious materials, toxic substances, biohazardous materials, communicable diseases and/or other conditions common to a laboratory environment.
• Normal laboratory environment.
• Ability to read and comprehend.
• Fast paced, high traffic work environment which may be interruptive and stressful.
• May be required to take call and/or work weekends/holidays based on the needs of the department.