Tech Assistant – Diagnostic Imaging

Job Description

Job Summary:

• The Tech Assistant II works under direct supervision within the Diagnostic Imaging department to support radiologists, technologists, and nursing staff.
• This role is responsible for scheduling imaging exams, assisting patients, preparing procedure documentation, maintaining imaging records, and supporting daily radiology workflow.
• The position requires strong communication skills, patient interaction, and experience with radiology scheduling systems.

Key Responsibilities:

• Schedule imaging exams with physician offices and obtain required authorizations and diagnostic imaging orders.
• Provide CPT codes to physician offices and obtain ICD codes for medical necessity verification.
• Pre-register and interview patients for imaging procedures including PET/CT, MRI, CT, and Ultrasound.
• Enter patient demographics and scheduling information into hospital systems (ITS and Meditech).
• Coordinate child and adult sedation procedures with anesthesiology and surgery scheduling departments.
• Verify diagnostic imaging orders for accuracy prior to scheduled exams.
• Prepare charts, consents, questionnaires, and identification bands for interventional procedures.
• Prepare daily schedules for technologists and radiologists.
• Greet and register patients while verifying insurance and identification documentation.
• Determine primary and secondary insurance coverage and enter information into the system.
• Explain registration forms and obtain patient signatures for required documentation.
• Assist with patient transportation via wheelchair, stretcher, or walking when required.
• Support technologists with patient flow and assist patients on and off imaging tables when necessary.
• Burn CDs and transmit imaging studies through PACS systems.
• Answer incoming calls professionally and direct them appropriately.
• Maintain radiology records including subpoenas and legal documentation.
• Scan signed physician orders into the system.
• Perform filing and additional administrative duties as assigned.

Required Qualifications: High School Diploma or GED required.
Certification: Current BLS (AHA – Healthcare Provider) required.

Experience:

• 2–4 years of recent diagnostic imaging scheduling experience.
• Experience scheduling imaging exams including PET/CT, CT, MRI, Ultrasound, Angio, and X-ray.
• Strong understanding of medical terminology preferred.
• Recent Epic experience (within the last 6–12 months) preferred.