Pharmacy Tech II
Job Description
Duties and Responsibilities:
- Addresses questions about over-the-counter medications, assists with product selection, and provides guidance on non-prescription healthcare products.
- Collects and inputs prescription information, ensuring adherence to pharmacy protocols and legal requirements.
- Assists in insurance verification activities by contacting insurance companies to obtain necessary authorizations and resolving insurance-related issues or questions.
- Handles cash register operations, processes payments, and accurately manages financial transactions, including insurance claims and copayments.
- Manages inventory on the pharmacy front end, including over-the-counter medications, health products, and related items.
- Provides patient education and counseling on over-the-counter medications, including dosage instructions, potential side effects, and proper usage.
- Ensures compliance with pharmacy regulations, laws, and guidelines, including patient confidentiality, controlled substance regulations, and prescription labeling requirements.
- Prioritizes tasks, manages customer queues, and communicates effectively with other pharmacy personnel to ensure efficient and timely service.
- Provides training and mentoring to less experienced pharmacy technicians or support staff by sharing their knowledge and expertise, assisting in onboarding new employees, and contributing to maintaining a positive and productive work environment.
Education & Certification:
- Certified Pharmacy Technician (CPhT)
- Verifiable High School diploma or GED is required.
Skills & Experience:
- Minimum of 3-6 months related pharmacy technician experience.
- Working knowledge of problem solving and decision making skills.