Pharmacy Tech II

Job Description

Job Summary:

• The primary responsibility of a Pharmacy Technician II is to accurately and efficiently perform prescription data entry and customer service functions while supporting specialty pharmacy operations.

Duties & Responsibilities:

• Accurately enter prescription orders.
• Calculate dosing and assign directions as prescribed.
• Interpret prescription requirements and documentation.
• Verify insurance benefits and funding sources.
• Contact insurance companies regarding coverage issues.
• Conduct patient and provider outreach to resolve prescription issues.
• Research and assist with patient assistance programs and financial support options.
• Perform technician duties permitted by state regulations and certification status.
• Operational and Customer Service Support.
• Assist walk-in patients and customers.
• Fill, package, and ship prescription medication orders as needed.
• Support inventory activities and stock put-away as needed.
• Operate the cash register and process payments as needed.
• Distribute medication orders accurately to patients as needed.
• Conduct refill reminder and adherence calls to patients.

Required Skills:

• Strong knowledge of pharmacy operations and workflows.
• Strong problem-solving and organizational skills.
• Experience working across multiple pharmacy systems.
• Effective communication with patients, providers, payers, and pharmacy staff.