Utilization Management Therapist (PT/OT)

November 21, 2025
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Job Description

Job Summary:

  • To provide prior authorization of outpatient and home physical and occupational therapy services requiring authorization.
  • This process includes using clinical judgement for utilization management, application of product benefits, understanding of regulatory requirements, and verification of medical necessity utilizing evidence-based criteria.
  • In addition, provider education is a component of this process.

Duties and Responsibilities:

  • Utilizes established criteria to appropriately certify requested services within the established timeframe required.
  • Consults with physicians and therapists regarding the member’s history and current care needs on an ongoing basis.
  • Refers cases failing to meet medical necessity criteria to the medical director or designee for review and disposition.
  • Conducts timely entry of information into systems and assigns appropriate length of service per established guidelines, and communicates authorization numbers to providers and members.
  • Evaluates benefit coverage and regulatory guidelines pertinent to decision making.

Required Education:

  • Degree in Physical Therapy.
  • Degree in Occupational Therapy.

Required Certifications & Licensure:

  • PT – Physical Therapist License issued by the Texas Board of Physical or Occupational Therapy Examiners.
  • OT – Occupational Therapist License issued by the Texas Board of Physical or Occupational Therapy Examiners.

Required Skills & Experience:

  • Five (5) years of professional physical therapy and/or utilization management experience.
  • Measurement or testing of the function of the musculoskeletal, neurological, pulmonary, or cardiovascular system.
  • Rehabilitative treatment concerned with restoring function or preventing disability caused by illness, injury, or birth defect.
  • Treatment, consultative, educational, or advisory services to reduce the incidence or severity of disability or pain and enable, train, or retrain a person to perform independent skills and activities of daily living.
  • Ability to prevent, identify, correct, or alleviate acute or prolonged movement dysfunction or pain of anatomic or physiologic origin.
  • Ability to use a personal computer, general office equipment, and audio/video equipment.
  • Ability to communicate effectively.
  • Ability to retain confidential patient information.
  • Excellent verbal and written communication skills.
  • Highly motivated and able to work independently.
  • Ability to work collaboratively with other team members.

Preferred Skills & Experience:

  • Pediatric experience preferred.
  • Hybrid with onsite requirement for training, team meetings, town hall, internet/power outages Pediatric experience preferred.
  • Prior UM and/or MCO experience is a plus.

Schedule Notes:

  • Hybrid with onsite requirement for training, team meetings, town hall, internet/power outages.