Phlebotomist

Job Description

Job Summary:

• Performs phlebotomy procedures on in-patients, outpatients, and non-patients; organizes blood collection work, processes blood specimens, and trains new employees and students.

Duties and Responsibilities:

1. Technical Procedures:

• Responsible for venipuncture and capillary procedures for in-patients and out-patients on STAT, timed and routine requests.
• Obtains appropriate specimens for testing to ensure accurate and timely results.
• Performs bleeding times and tolerances and instructs OP on proper collection of urine and stool specimens.
• Evaluates workflow and adjusts accordingly.
• Performs appropriate documentation.
• Is aware of resources and works efficiently to prevent waste.
• Performs proper operation of glucose meter with QC and documentation.

2. Information Handling:

• Responsible for use of laboratory/hospital computers according to policy/procedure in ordering/receiving/canceling tests.
• Responsible for disposition of laboratory reports by faxing, mailing, and calling of requested lab reports.
• Maintains patient confidentiality per established policies.

3. Communication/Customer Service:

• Communicates information to supervisor/pathologist, coworkers or students, lab staff on other shifts, outside departments, accurately, timely, clearly, and professionally.
• Follows through on communications, responds as appropriate.
• Answers lab phones, directs parties or gives appropriate information.
• Communicates with physicians, nurses, and patients to assist them with their needs.
• Maintains good rapport with peers, management, physicians, and hospital staff.

4. Compliance/Safety:

• Aware of and follows laboratory and hospital policies/procedures.
• Informs Supervisor of issues or problems involving lab or hospital safety.
• Maintains a safe work environment.
• Completes all mandatory education and participates in available continuing education programs.
• Works to meet department Performance Improvement goals.

5. Accessioning/Pour-Off:

• Performs front-window accessioning, pour-off, and registration duties according to established policy.
• Keeps current with all policy revisions.
• Strives to meet established turn-around time goals.
• Maintains proper patient identification through all processes.

Education and Experience:

• High school diploma or equivalent. – Required.
• One year hospital experience (including venipuncture experience) – Highly desired: 1 Years

Knowledge, Skills and Abilities:

• Must have ability to use standard office equipment (telephones, fax machines, computer terminals, etc.).
• Must possess good communication and organization skills.
• Must be able to work efficiently under stressful conditions and time constraints.
• Must maintain strict confidentiality of work related information.

Work Demands/Environment:

• Frequent standing, walking, sitting, bending, stooping.
• May require lifting or moving items up to 50 lbs.
• Frequent use of finger/hand dexterity and eye/hand coordination.
• Frequent reaching with hands/arms.
• Corrected hearing and vision to normal range.
• Requires visual acuity and normal color perception needed for interpretation of lab orders and proper collection technique.
• Exposure to blood, body fluids or tissue.
• Possible exposure to infectious materials, toxic substances, biohazardous materials, communicable diseases and/or other conditions common to a laboratory environment.
• Normal laboratory environment.
• Ability to read and comprehend.
• Fast paced, high traffic work environment which may be interruptive and stressful.
• May be required to take call and/or work weekends/holidays based on the needs of the department.