Job Description
Job Summary:
- Performs laboratory analyses and quality testing independently, following well-defined criteria.
- Performs duties under minimal supervision.Other:
- Must maintain strict confidentiality of work-related information.
Contacts:
- Requires the ability to work well with patients, the public, and all other health care professionals.
Duties & Responsibilities:
Technical Procedures:
- Responsible for testing procedures, quality control, and proficiency testing to ensure accurate, timely, appropriate, and useful test results.
- Verifies specimen integrity, sets priorities, evaluates and interprets data, and takes appropriate action per policy.
- Performs appropriate documentation.
- Assists in the evaluation and implementation of new methods.
- Assists with upkeep of policy/procedure manuals and CAP inspections.
- Uses resources efficiently to prevent waste.
Instrumentation:
- Responsible for the proper operation of instruments, preventive maintenance, and troubleshooting to ensure timely and accurate test results.
- Operates lab instruments as assigned, performs instrument QC, documents results, and takes appropriate action.
- Performs preventive maintenance and troubleshoots instrument problems.
- Understands the theory of instrument operations and mechanical functions.
- Seeks help when necessary.
Information Handling:
- Uses Cerner/STAR according to policy/procedure for ordering, receiving, and canceling tests, and reviewing/verifying results.
- Reviews pending lists and follows up on pending tests.
- Documents all actions appropriately in the computer.
- Documents all PMs and QC appropriately.
- Maintains patient confidentiality per established policies.
Communication/Customer Servic:
- Communicates information to supervisors/pathologists, coworkers or students, laboratory staff on other shifts, and outside departments accurately, timely, clearly, and professionally.
- Follows through on communications and responds appropriately.
- Answers laboratory phones, directs parties, or provides appropriate information.
- Communicates with physicians, nurses, and patients to assist with their needs.
- Maintains good rapport with peers, management, physicians, and hospital staff.
Compliance/Safety:
- Follows laboratory and hospital policies/procedures.
- Informs Supervisor of issues or problems involving laboratory or hospital safety.
- Maintains a safe work environment.
- Follows regulations pertaining to medical necessity and billing as applicable to the job.
- Completes all mandatory education and participates in available continuing education programs.
- Works to meet department Performance Improvement Goals.
- Performs other job duties and responsibilities as required.
Knowledge/Skills:
- Must be capable of operating laboratory instrumentation and performing patient phlebotomy.
- Must be able to make sound, well-informed decisions under stressful conditions and time constraints.
- Must be able to use standard office equipment such as telephones, fax machines, and computer terminals.
- Requires the ability to communicate clearly.
Physical Requirements:
- Frequent standing, walking, sitting, bending, and stooping.
- May require lifting or moving items up to 50 lbs.
- Frequent use of finger/hand dexterity and eye/hand coordination.
- Frequent reaching with hands/arms.
- Corrected hearing and vision to normal range.
- Requires visual acuity and normal color perception for interpretation of lab orders and proper collection technique.
- Exposure to blood, body fluids, or tissue.
- Possible exposure to infectious materials, toxic substances, biohazardous materials, communicable diseases, and other conditions common to a laboratory environment.
- Normal laboratory environment.
- Ability to read and comprehend.
- Fast-paced, high-traffic work environment that may be interruptive and stressful.
- May be required to take call and/or work weekends/holidays based on department needs.