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Job Description

Job Summary:

  • Performs laboratory analyses and quality testing independently, following well-defined criteria.
  • Performs duties under minimal supervision.Other:
  • Must maintain strict confidentiality of work-related information.

Contacts:

  • Requires the ability to work well with patients, the public, and all other health care professionals.

Duties & Responsibilities:

Technical Procedures:

  • Responsible for testing procedures, quality control, and proficiency testing to ensure accurate, timely, appropriate, and useful test results.
  • Verifies specimen integrity, sets priorities, evaluates and interprets data, and takes appropriate action per policy.
  • Performs appropriate documentation.
  • Assists in the evaluation and implementation of new methods.
  • Assists with upkeep of policy/procedure manuals and CAP inspections.
  • Uses resources efficiently to prevent waste.

Instrumentation:

  • Responsible for the proper operation of instruments, preventive maintenance, and troubleshooting to ensure timely and accurate test results.
  • Operates lab instruments as assigned, performs instrument QC, documents results, and takes appropriate action.
  • Performs preventive maintenance and troubleshoots instrument problems.
  • Understands the theory of instrument operations and mechanical functions.
  • Seeks help when necessary.

Information Handling:

  • Uses Cerner/STAR according to policy/procedure for ordering, receiving, and canceling tests, and reviewing/verifying results.
  • Reviews pending lists and follows up on pending tests.
  • Documents all actions appropriately in the computer.
  • Documents all PMs and QC appropriately.
  • Maintains patient confidentiality per established policies.

 Communication/Customer Servic:

  • Communicates information to supervisors/pathologists, coworkers or students, laboratory staff on other shifts, and outside departments accurately, timely, clearly, and professionally.
  • Follows through on communications and responds appropriately.
  • Answers laboratory phones, directs parties, or provides appropriate information.
  • Communicates with physicians, nurses, and patients to assist with their needs.
  • Maintains good rapport with peers, management, physicians, and hospital staff.

Compliance/Safety:

  • Follows laboratory and hospital policies/procedures.
  • Informs Supervisor of issues or problems involving laboratory or hospital safety.
  • Maintains a safe work environment.
  • Follows regulations pertaining to medical necessity and billing as applicable to the job.
  • Completes all mandatory education and participates in available continuing education programs.
  • Works to meet department Performance Improvement Goals.
  • Performs other job duties and responsibilities as required.

Knowledge/Skills:

  • Must be capable of operating laboratory instrumentation and performing patient phlebotomy.
  • Must be able to make sound, well-informed decisions under stressful conditions and time constraints.
  • Must be able to use standard office equipment such as telephones, fax machines, and computer terminals.
  • Requires the ability to communicate clearly.

Physical Requirements:

  • Frequent standing, walking, sitting, bending, and stooping.
  • May require lifting or moving items up to 50 lbs.
  • Frequent use of finger/hand dexterity and eye/hand coordination.
  • Frequent reaching with hands/arms.
  • Corrected hearing and vision to normal range.
  • Requires visual acuity and normal color perception for interpretation of lab orders and proper collection technique.
  • Exposure to blood, body fluids, or tissue.
  • Possible exposure to infectious materials, toxic substances, biohazardous materials, communicable diseases, and other conditions common to a laboratory environment.
  • Normal laboratory environment.
  • Ability to read and comprehend.
  • Fast-paced, high-traffic work environment that may be interruptive and stressful.
  • May be required to take call and/or work weekends/holidays based on department needs.