Job Description
Job Summary:
- The Certified Ambulatory Technician provides support for the registered pharmacist in the preparation and distribution of medications and who works under the immediate personal supervision of a pharmacist.
- Responsibilities include the filling of orders and maintenance of appropriate supply levels in filling areas.
Duties and Responsibilities:
- Prepares medication orders under the oversight of a registered pharmacist.
- Assists the pharmacist in the maintenance of adequate drug supplies in filling areas and gives notification regarding the need to reorder supplies.
- Assures that the filling areas maintained in a neat and orderly manner.
- Refers requests for drug information to a registered pharmacist.
- Assists the pharmacist in maintaining the security of medication and supplies.
- Provides appropriate documentation wherever and whenever required.
- Assists in maintaining patient medication profiles and records.
- Assist with receiving, filling and selling of prescriptions.
- Checks stock for expired, unusable and excessive items.
- Performs tasks associated with automated equipment and maintains appropriate records as designated.
- Prepare medication compounds according to ‘recipe’ once ingredients have been checked by the licensed pharmacist.
- During each work shift, all ambulatory pharmacy technicians must follow workload procedures directed by the pharmacist on duty.
- Assures accuracy and completeness of workflow processes.
- Ensure all entered orders are verified in a timely manner by the licensed pharmacist.
- Ensure all guests/patients receive safe care.
- Maintain a “safety first” work ethic.
- Report any medication errors or medication variances as required by policy.
- Assist in training new team members.
- Assist in managing pharmacy inventory levels including ordering, stocking, repackaging, pulling outdated or short-dated inventory, and return of medications for credit or destruction as required.
- Answer telephones in a timely manner and refer calls as necessary.
- The ambulatory pharmacy technician is the primary pharmacy representative for telephone contacts unless precluded by NJ Statutes limiting the authority of the registered pharmacy technician.(i.e. cannot accept “new” prescription orders).
- Ensure timely processing of prescription orders where renewal authorization is needed by initiating contact and follow-up with prescribing physician as required including processing of prescriptions requiring prior authorization or other third party-related issues.
- Maintain refrigerator logs and any and all other logs/reports including end-of-month processing required by the pharmacist in charge.
- Maintaining the cleanliness of the pharmacy work area including work surfaces, dispensing machines, counting machines and all pharmaceutical grade manufacturing equipment.
- Assuring sufficient quantities of supplies needed in the dispensing process are available including vials, bottles, labels, paper, toners, prescription pads.
- Ensure that completed prescriptions and any necessary documentation are filed according to established protocols.
- Pickup of prescriptions and delivery of completed prescription orders to patient care areas.
- Assist with Controlled Substance Audits and inventories as allowed.
- Attend to quality performance assignments.
- Assist ambulatory pharmacy department initiatives as needed.
- Lifts a minimum of 10 lbs., pushes and pulls a minimum of 40 lbs. and stands a minimum of 4 hours a day.
- Adheres to the standards identified in the Medical Center’s Organizational Competencies.
Required Education:
- High school diploma or equivalent.
Required Skills & Experience:
- Ambulatory experience with knowledge of medications.
- Minimum 2 years experience required.