Pharmacy Tech I

Job Description

Job Summary:

• The Pharmacy Technician provides support by handling inbound calls from members, providers, and other stakeholders.
• They assist with prior authorization, prescription filling, and walk-in patient support.
• All clinical questions are routed to a licensed pharmacist.
• This is an onsite role requiring strong communication, customer service, and administrative skills.
• Answer high-volume inbound calls from members and providers, delivering professional phone support.
• Process and document prior authorization requests (approvals/denials).
• Support walk-in patients and provide assistance as directed by the site leader.

Education, Experience and Certifications/ License:

• High School Diploma or GED (verifiable).
• Minimum 1 year as a Pharmacy Technician in an administrative or support function.
• State of Colorado pharmacy technician license (required; provisional license available for 18 months).
• National certification (preferred).