Job Description
Job Summary:
- Works under the supervision of the Urgent Care Supervisor or Area Manager with oversight by the Solano Diagnostics Imaging Manager.
- Performs general radiographic studies to established QA criteria.
- Produces radiographs and organizes images, completes required paperwork and charges.
- Assists with clerical and other duties as assigned.
- During times that radiologic studies are not being performed, moves to staffing as a Patient Services Representative for all duties until which time another study presents.
- Performs general front office duties of moderate Product and complexity including reception registration, appointment scheduling, insurance verification and medical records management functions
Duties and Responsibilities:
- Performs radiographic examinations in accordance to established protocols.
- Assists and instructs patients prior and during examinations.
- Responsible for evaluating each study to ensure it meets required quality standards.
- Responsible for patient safety and well-being during examinations.
- Responsible for inspecting and cleaning equipment prior to use.
- Reports to supervisor equipment failures and/or malfunctions.
- Reports all patient complaints, discrepancies and drug reactions according to QA policies.
- Responsible for producing images, burning CD and occasional film printing, organizing paperwork and completing requisition data.
- Seeks out during down time, work in other areas of department throughout the day, such as: front desk duties, rooming patients, or assisting with other duties as needed, etc.
- Registration and Charge Entry.
- Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.
- Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered.
- Obtains signatures on required forms.
- Verifies and documents eligibility for all payers at the time of service.
- Reviews benefit plan/s with patient to determine specific allowances and/or restrictions based on services requested.
- Researches and answers inquiries related to claims, eligibility and referrals.
- Collects co-payments, deposits and fees, reconciling all payments at the end of their shift.
- Ensures the accuracy of demographic and insurance information in accordance with the policies, procedures and service expectations of each department.
- Other duties as assigned.
Education:
- Graduate of an JRCERT approved radiology course.
Licensure:
- California Certified Radiologic technologist (CRT) required, ARRT required. Current AHA or equivalent healthcare provider BLS Certification required.
Experience:
- Basic clerical and computer experience.
- New graduate eligible but prefer one year of experience in general radiology.
Interpersonal Skills:
- Demonstrates the Client Way.
- The Client Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at Client Healthcare.
- The Client Way principles consist of Caring, Communication, Collaboration, and Competence.
Physical Effort:
- Attendance is an essential function of the job.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing duties of this job, the employee must be able to assist moving patients