Job Description
Job Responsibilities:
- Works under the supervision of the Cardiology Supervisor/Director.
- Must be able to demonstrate the knowledge and skill necessary to provide care appropriate to the age of the patients served in the department.
- Performs routine clerical functions not limited to scheduling, patient registration, answering telephones, data collection, or word processing.
- Assists with the efficient flow of patients through departments while focusing on the delivery of quality care.
- Performance is not limited to manipulating logistics, assisting with the ambulation of patients, or basic patient prep.
- Promotes and supports a positive work environment by exercising productive communication
Required Skills:
- Answers telephone in a professional manner and addresses or directs the call to the appropriate person.
- Schedules and reschedules inpatient/outpatient procedures as needed, appropriately ensuring physician availability. Also, assists Respiratory and Sleep Medicine with scheduling.
- Confirms appointments and prepares and distributes department daily schedule up to 48 hours in advance to staff as needed.
- Obtains and confirms authorizations and written orders are accurate with appropriate physician signature and requests updates as needed.
- Responds to SharePoint requests within 15 minutes.
- Welcomes patient upon arrival using AIDETS.
- Pre/Registers patient in Meditech obtaining accurate demographic information, personal documentation, valid written order and scans into or updates EMR accordingly. Ensures patient procedures are on appropriate schedules.
- Performs e-sign and ensures COA and Facesheet transfers to Notes.
- Provides patient with general procedure information/instructions, refers to clinical staff appropriately.
- If appropriate, provides clinical staff with feedback regarding the patient’s ability to ambulate.
- Maintains CWS/Outlook schedules/Calendars by scheduling vendors and anesthesia (Cath Lab), monthly staff meeting or peer reviews, and other meetings or events pertinent to department flow (Holidays, PM’s).
- Utilizes PACS to transmit and print/burn CD’s of imaging studies.
- Prepares Peripheral and Electrophysiology reports and hemodynamic logs and reports for 3rd party
coding (MAMI). - Assumes active role and assists with data collection/organization in the quality improvement processes.
- Supports and promotes a positive inter-departmental work environment.
- Assists in review of Cath Lab hemodynamic procedure logs for equipment and billing accuracy.
- Assist with patient flow to include ambulation of patient or assisting patient with un/dressing.
- Assists with the efficient use of resources by aiding with the cleaning of rooms or patient prep.
- Assists with verifying and expediting charges and billing corrections within 3 business days for Cardiac
Wellness Center and CDOC. - Maintains department competency grid.
- Maintains and records department procedure statistics.