Social Work Assistant

Job Description

Job Responsibilities:

• The Social Work Assistant is responsible for assisting and managing a caseload of participants working in close coordination with the company Interdisciplinary Team (IDT) and Social Worker.
• The Social Work Assistant functions as a liaison between the participants, their family members, and the IDT assist participants by offering advice, implementing treatment plans, coordinating community services, and completing necessary paperwork.
• The Social Work Assistant collaborates effectively with colleagues and stakeholders to promote the company values, team culture and mission.

Duties and Responsibilities:

• Assist Social Workers (MSWs) with daily tasks that may arise. Escalate to MSW or identified appropriate staff member as needed.
• Establish rapport with participants and families to provide psychosocial support.
• Participate in IDT adhoc and care conference meetings to provide input, and function as the administrative support to MSW to include transcribing meeting notes and documentation as needed.
• Remain alert to pertinent input from other team members, participants, and caregivers and update the IDT/Social Worker promptly of any changes in participants’ condition or psychosocial status.
• Connect participants or families with social and community services. Arrange meetings with relevant agencies, while serving as the advocate for our participants every step of the process.
• Assist with completing grievances, appeals incident reports, Client reports, and other quality and compliance requirements as needed.
• Maintain an up-to-date roster of relevant agencies.
• Complete discharge planning with participants and or family members when participants disenroll from the program, present to IDT, and provide appropriate documentation to medical records timely.
• Conduct home visits, hospital visits, skilled nursing visits, as necessary.
• Demonstrate ability to assist participant or family member with completion of identified application and community assistant programs. Will include but limited to benefit renewals, housing, DMV needs, utility bills, and other community support needs.

Required Skills & Experience:

• Always provide high quality and excellent customer service.
• Excellent clinical, organizational, and communication skills in settings with frail, elderly participants, their families, and interdisciplinary team members.
• Ability to facilitate problem-solving with challenging psychosocial and family situations.
• Commitment to unlocking the full potential of our most vulnerable seniors.

Required Education: High School Diploma or Equivalency.

Preferred Education: Associate’s Degree in Social Work, Human Services, Social Science, or relevant field.

Required Certifications & Licensure:

• Home Health Positions ONLY:
• Valid State Driver’s License with a clean DMV record.
• Copy of recent Vehicle Insurance required.