Job Description
Job Summary:
- The Pharmacy Cashier supports retail pharmacy operations by providing excellent customer service to patients, families, and employees. Responsibilities include processing payments, maintaining inventory and supplies, organizing over-the-counter (OTC) products, delivering medications, preparing shipments, and assisting pharmacists and pharmacy technicians with designated tasks.
- All pharmacy-related technical duties must be performed under the direct supervision of a pharmacist and only after the required training and competency assessments have been completed and documented.
Duties & Responsibilities:
- Operate the cash register and accurately process cash, credit card, and employee badge transactions.
- Maintain cash register security, balance accuracy, and transaction records.
- Perform opening and closing procedures according to departmental guidelines.
- Maintain cleanliness and organization of medication storage areas and the pharmacy front end.
- Monitor OTC inventory and request replenishment as needed.
- Restock pharmacy supplies and merchandise.
- Deliver medications to patients and families on campus and through curbside services.
- Prepare medication shipments for delivery to patients and families.
- Perform designated supplemental pharmacy technician duties after completing required training and competency assessments.
- Answer telephone calls and assist with clerical tasks, including recording, filing, and reporting pharmacy activities.
- Follow pharmacy standards of behavior and departmental policies.
- Deliver exceptional customer service while reflecting the organization’s mission, vision, and values.
- Support pharmacists in providing pharmacy services to patients, staff, and the community.
Required Skills & Qualifications:
- Bilingual proficiency in Spanish and English, including speaking, reading, and writing.
- Must successfully pass a language proficiency assessment before starting employment.
Preferred Qualifications:
- Previous customer service experience.
- Previous retail pharmacy experience.