Medical Assistant II

Job Description

Duties and Responsibilities:

• Assist physicians with the examination and treatment of patients.
• Maintain patient flow throughout clinic hours.
• Document review of systems, vital signs, medical history, medications, and patient information in the EMR.
• Prepare and maintain patient charts by scanning, abstracting, and reviewing medical records and diagnostic results.
• Obtain records and information from outside facilities as needed.
• Assist with medication refills and prior authorizations, including communication with patients, pharmacies, and insurance companies.
• Maintain records of patient samples and medications and dispose of expired medications.
• Prepare and maintain clean, fully stocked examination rooms.
• Order medical supplies and complete patient assistance paperwork.
• Obtain pertinent patient information to support clinical decision-making.
• Manage phone calls, MyChart messages, work queues, and daily workflow logs.
• Schedule appointments and check patients in and out.
• Complete pre-certifications for prescriptions, procedures, and surgeries.
• Perform EKGs, operate cardiac monitors, and perform other routine diagnostic tests.
• Administer vaccinations and perform phlebotomy and other clinical duties as assigned.
• Maintain patient confidentiality and comply with legal, safety, quality, and patient-experience standards.
• May assist with training new employees.

Requirements:

• At least 1 year of Medical Assistant experience in a primary care office.
• High school diploma or equivalent.
• Graduate of a Medical Assistant program.
• BLS certification required.
• Excellent computer skills, including Microsoft Outlook, Excel, EMR, and scheduling systems.
• Strong verbal and interpersonal communication skills.
• Ability to work respectfully with patients, physicians, visitors, coworkers, and other healthcare personnel.
• Ability and willingness to travel to other physician offices as needed.

Preferences:

• Pediatric experience preferred.
• 2–5 years of Medical Assistant or related experience.
• Associate degree preferred.
• Certified or Registered Medical Assistant credential preferred.
• Experience in multiple care settings, such as primary care, specialty care, or EMT.
• Additional clinical skills such as phlebotomy, EKGs, suture removal, and splinting.