Medical Assistant II

Job Description

Duties and Responsibilities:

• Assist physicians with patient examinations and treatment.
• Maintain patient flow and document patient information in the EMR.
• Record vital signs, medical/social/family history, medications, and other clinical information.
• Prepare patient charts by scanning, abstracting, and reviewing medical records and diagnostic results.
• Obtain records and information from outside facilities.
• Process medication refills and prior authorizations.
• Maintain medication samples and supplies.
• Prepare and maintain examination/treatment rooms.
• Obtain patient medical information according to office protocols.
• Respond to patient calls and MyChart messages.
• Manage EMR/practice management work queues and daily workflow logs.
• Answer calls, schedule appointments, check patients in/out, and complete pre-certifications.
• Perform EKGs, use cardiac monitors, administer vaccinations, perform phlebotomy, and assist with cast removal as assigned.
• Maintain patient confidentiality and comply with safety, legal, quality, and patient-experience standards.
• May assist in training new employees or serve as an EMR Super User.
• May travel to other physician offices as needed.

Requirements:

• High School Diploma or equivalent.
• Graduate of an accredited Medical Assistant program.
• BLS certification required.
• Excellent computer skills, including Microsoft Outlook, Excel, EMR, and scheduling systems.
• Strong verbal and interpersonal communication skills.
• Ability and willingness to travel to other physician offices when required.

Preferences:

• 2–5 years of Medical Assistant or related experience.
• Experience in different care settings such as primary care, specialty care, or EMT.
• Associate degree preferred.
• Certified/Registered Medical Assistant certification preferred.
• Additional clinical skills such as phlebotomy, EKGs, suture removal, splinting, and similar procedures.