Medical Assistant

Job Description

Job Summary:

• The Medical Assistant provides direct patient care and administrative support under the supervision of a licensed provider, following approved clinical protocols and organizational policies.

Duties and Responsibilities:

• Perform initial patient screening per supervising provider protocols.
• Escort patients to exam rooms and prepare them for examinations, procedures, and treatments.
• Obtain and document vital signs and patient history in the electronic health record (EHR).
• Assist with examinations, procedures, and treatments according to established protocols.
• Prepare, administer, and document oral and parenteral medications and immunizations per provider orders, adhering to the six rights of medication administration.
• Document all patient care activities accurately in the EHR.
• Recognize and respond appropriately to medical emergencies.
• Monitor and respond to patient communications via phone, In-Basket, and MyChart within required timeframes.
• Enter medication, laboratory, radiology, referral, and refill orders for provider sign-off.
• Discharge patients and provide after-visit instructions as directed by the provider.
• Collect, process, and document specimens.
• Perform CLIA-waived testing, EKGs, respiratory testing, and other diagnostic procedures as needed.
• Perform phlebotomy, including venipuncture and capillary puncture.
• Serve as a liaison between patients and medical staff regarding concerns or complaints.
• Schedule appointments and outpatient procedures.
• Apply managed care and third-party payer policies, including obtaining insurance pre-authorizations.
• Participate in Quality Assessment and Quality Improvement initiatives.
• Maintain infection control standards, including standard precautions and sterile technique.
• Clean and maintain instruments, equipment, and exam rooms; manage supply inventory.
• Educate patients on office policies, health maintenance, disease prevention, and treatment compliance.
• Identify community resources to support patient health needs.
• Maintain compliance with regulatory, safety, and documentation standards.
• Uphold organizational mission, vision, values, and policies.
• Perform other duties within Product of practice as assigned.

Requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).
• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.
• Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting.
• Licensed Practical Nurse (LPN).
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years.
• Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Schedule Hours per Week: 40.00
Schedule Hours per Day: 8.00
Schedule Days per Week: 4.00