Job Description
Job Summary:
- The Orthopedic Technician, Sr. provides exceptional customer service and clinical support to patients and licensed providers.
- This role assists in orthopedic procedures, including casting and splinting, while helping manage efficient patient flow within the clinic or emergency center.
- The technician ensures accurate documentation, maintains supplies, and provides education to patients and families on cast care and follow-up instructions.
Duties and Responsibilities:
- Apply casts, splints, and perform basic orthopedic hardware maintenance.
- Assist licensed providers during patient visits and emergency cases.
- Ensure timely intake, rooming, and efficient flow of patients throughout the visit.
- Educate patients and families on cast maintenance, skin care, and post-cast instructions.
- Complete and maintain accurate, timely documentation according to departmental standards.
- Communicate effectively with the orthopedic care team and coordinate operational needs.
- Manage casting and clinic supplies; update PAR levels and report needs to the supply coordinator.
- Share responsibility for checking and restocking exam room supplies daily.
Education:
- High School Diploma or GED required.
Experience:
- Minimum 3 years of experience performing basic casting, splinting, and hardware maintenance.
Knowledge, Skills & Abilities:
- Proficiency in basic aseptic technique and familiarity with orthopedic instrumentation, hardware, equipment, and casting/splinting procedures.
- Understanding of pediatric developmental stages, patient care protocols, and medical terminology.
- Strong customer service and time management skills.
- Ability to make quick decisions and demonstrate initiative in a fast-paced environment.
- Excellent interpersonal and verbal communication skills.
- Proficient with personal computers and standard clinic/patient care software and equipment.
- Bilingual (English/Spanish) preferred.